Operational Overview
CMP Administration Console
The CMP
Converged Monetisation Platform. The MDS Global product that supports customer care and billing for digital service providers. Administration Console An operations web console that allows batch jobs to be scheduled, run manually and monitored. The console also provides for viewing and modification of business and user applicable system configuration. allows processes to be scheduled, run manually and monitored. Jobs can be run in the following categories:
- Billing
- Communications
- Credit Management
- Data Warehouse
- Financials (Sales Ledger)
- Number Management
- Payments
- Prepayment
- Provisioning
- Sales Orders
- Device Enrolment
- Purging
- Usage
- Workflow
The Daily Operation Processes shows an overview of the processes configured to be run and their current status:
Example of Processes Screen
Should a process fail or not behave as expected, automatic alerts are triggered and notifications can be distributed via a variety of channels from simple email to more sophisticated third party Of software; a reusable component developed to be either freely distributed or sold by an entity other than the original vendor of the development platform. monitoring software, such as Nimsoft.
The console also provides for viewing and modification of business and user A person with the capability to log in to the CMP GUI software, such as a customer service advisor or agent. applicable system configuration.